Contact
We're Here to Help
Questions about your order, a product, or a return? Our customer service team is happy to help. Send us a message using the form below, or reach us directly:
contact@mynorvik.com
We usually respond within 12–24 hours on weekdays.
📞 Phone
+1 415 578 4170
🕘 Customer Service Hours
Monday – Friday, 9:00 AM – 5:00 PM (EST)
Closed on weekends and public holidays.
📦 Orders & Returns
For questions about an existing order, please include your order number so we can help you faster. Want to start a return? See our Return & Refund Policy for instructions, or track your order on our Track Your Order page.
🏢 Company Information
Shop Name: Norvik
Company Name: River Flows B.V.
Company Registration Number: 42056039
VAT Number: NL869506250B01
Send Us a Message
Fill in the form below and we'll get back to you as soon as possible.